Terms of Service

Last Updated: Jan 6, 2026

Subject to the terms and conditions of this agreement, we at Chaser Inc., a company registered in Canada, provide subscription to Chaser, the automated project management assistant tool. The following terms and conditions (“Terms”) govern all use of the https://trychaser.com website and all content, service and products available through the website (our “Services”).

Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, the Privacy Policy) and procedures that may be published from time to time by Chaser Inc (collectively, the “Agreement”). You agree that we may automatically upgrade our Services, and these Terms will apply to any upgrades.

Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this Agreement, then you may not access or use any of our Services.

Use of our Services requires a Slack account in order to install the Chaser application into Slack Workspace. The email associated with the Slack account is registered in order to send important announcements about our Services.

Intellectual Property

This Agreement does not transfer from Chaser Inc to you any Chaser Inc or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Chaser Inc. All other trademarks, service marks, graphics and logos used in connection with Chaser Inc or our Services, are trademarks or registered trademarks of Chaser Inc or Chaser Inc’s licensors. Other trademarks, service marks, graphics and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any Chaser Inc. or third-party trademarks.

Changes

We are constantly updating our Services and that means sometimes we have to change the legal terms under which our Services are offered. If we make changes that are material, we will let you know by posting on the main page of the pm.bot website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms (including the binding individual arbitration clause) that were in place when the dispute arose.

Termination

Chaser Inc. may terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement, you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

Our Services are provided “as is.” Chaser Inc. and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Chaser Inc. nor its suppliers and licensors make any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

Jurisdiction and Applicable Law

Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of our Services will be governed by the laws of Canada., excluding its conflict of law provisions, and the courts of Canada shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

Plans and Subscription Term

‍Chaser is offered on a subscription basis. Plans may be billed monthly or annually, as described on our pricing page. Subscriptions automatically renew at the end of each billing period unless canceled prior to renewal.

‍Fees and Payment

‍You agree to pay all applicable fees associated with your selected plan, including any taxes or governmental charges, based on your billing address. All fees are charged in advance and are non-refundable except as required by law or expressly stated otherwise.

We may use a third-party payment processor to bill your payment method on file. You authorize us to charge your payment method for all applicable fees, including recurring subscription fees and any additional usage-based charges described below.

‍Seat-Based Pricing

‍Certain Chaser plans are priced on a per-seat basis. A “seat” is required for users who create tasks or are assigned tasks in Chaser. A seat is not required for other actions, such as viewing or using the dashboard.

‍Auto Manage Seats

‍By default, Chaser enables Auto Manage Seats, which automatically provisions additional seats and charges your account when:
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- A user without an existing seat creates a task, or
- A user without an existing seat is assigned a task.

When Auto Manage Seats is enabled, you authorize Chaser to automatically increase your seat count and bill you accordingly, without requiring additional approval at the time of the increase.

You may opt out of Auto Manage Seats at the time of purchase or at any time through your account settings. If Auto Manage Seats is disabled, users who do not have available seats may be prevented from creating or being assigned tasks unless additional seats are manually added.

‍Seat Changes and Billing Adjustments

‍Seat increases take effect immediately. Billing for additional seats will be prorated for the remainder of the current billing period, unless otherwise stated. Seat removals typically take effect at the start of the next billing period and do not result in refunds for unused time.

‍Cancellation

‍You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period, and you will retain access to the service through that period. No refunds or credits are provided for partial billing periods.

‍Failed Payments

‍If a payment fails or becomes overdue, we may suspend or limit access to the service until payment is received. You remain responsible for all outstanding fees.

‍Changes to Pricing

‍We may change our pricing or billing terms from time to time. Any changes will apply at the start of your next billing period and will be communicated in advance.

Cross-Organization Collaboration via Shared Slack Channels (Slack Connect)
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Chaser may be used to collaborate with users in other organizations by connecting to Slack shared channels, including channels created using Slack Connect or similar Slack features that bridge multiple Slack workspaces. When you use Chaser in a shared Slack channel, you acknowledge and agree that certain information associated with tasks created or managed in that channel will be visible to members of the other participating organization(s).
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Specifically, when a task is created, updated, or viewed in a shared channel, Chaser may make the following information visible to users in the connected organization(s):
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- The existence and content of the task;
- Task metadata (such as status, assignees, due dates, and comments);
- The name of the Slack channel in which the task was created or is managed.
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You acknowledge that the Slack channel name shared with the other organization may be an internal or workspace-specific channel name that would not ordinarily be visible to that organization outside of Chaser’s functionality. By using Chaser in shared channels, you expressly consent to the disclosure of such channel names and task-related information to the connected organization(s).

You are solely responsible for ensuring that your use of Chaser in shared Slack channels complies with your internal policies, confidentiality obligations, and any agreements you have with third parties. Chaser Inc. is not responsible for how other organizations access, use, or rely on information made available through shared channels.
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Arbitration Agreement

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be two (2). The seat, or legal place, or arbitration shall be Toronto, Canada. The language of the proceedings shall be English. The governing law of these Legal Terms shall be substantive law of Canada.

Limitation of Liability

In no event will Chaser Inc, or its suppliers or licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Chaser Inc. under this Agreement during the twelve (12) month period prior to the cause of action. Chaser Inc. shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that your use of our Services:

1. Will be in strict accordance with this Agreement;
2. Will comply with all applicable laws and regulations (including without limitation all applicable laws regarding online conduct and acceptable content, the transmission of technical data exported from Canada or the country in which you reside, privacy, and data protection); and
3. Will not infringe or misappropriate the intellectual property rights of any third party.

Indemnification

You agree to indemnify and hold harmless Chaser Inc, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of our Services, including but not limited to your violation of this Agreement.

Miscellaneous

This Agreement constitutes the entire agreement between Chaser Inc and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Chaser Inc, or by the posting by Chaser Inc. of a revised version.

If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.

You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Chaser Inc. may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.