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Trackable tasks. Automated followups. Team-wide visibility.
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Frequently Asked Questions

Everything you need to know about the product and billing.

Product Overview

What is Chaser?
Chaser transforms Slack from a communication tool into a place where work actually gets done. Track tasks, get automated follow-ups, and give everyone visibility—all without leaving Slack. No new tools. No training. Just progress.
Watch Video
What kind of work can I manage in Chaser?
Chaser works great for anything happening in Slack. Here are some popular use cases:

Teams
Track tasks across any or all Slack channels. Chaser makes it easy for teams to collaborate without leaving Slack, while team leads can monitor what’s in progress, what’s overdue, and what’s falling through the cracks.

Project Management
Move initiatives forward without constant check-ins. Chaser keeps tasks visible, follow-ups automated, and your team on track inside the Slack workspace they already use.

Cross-Functional Work
When work spans multiple teams or departments, Chaser helps everyone stay aligned and accountable—without adding another tool to the mix.

Working With Clients
Collaborate with clients in shared Slack channels and ensure deliverables stay on track. Chaser automates reminders and keeps communication clear—no need for your client to adopt a new tool.

External Partners & Vendors
Manage partnerships, handoffs, and vendor workflows right from Slack. Chaser keeps things moving and ensures nothing slips, all without asking your external collaborators to adopt a new platform.

Other Use Cases
From daily standups to onboarding checklists to async approvals, if the work is happening in Slack, Chaser helps you keep it moving.
What are Chaser’s top features?
Check out Chaser’s top features on the Features Page.
Creating Tasks
Reminders
Status Reports
Dashboard
Assigning to Groups
Repeating Tasks
Checklists
Tags
Convert a Message to a Task
Integrations (API & Webhooks)
Time Tracking

Comparisons & Compatibility

How is Chaser different from Monday, Asana, or ClickUp?
Chaser is purpose-built for teams that already live in Slack. While Monday, Asana, and ClickUp are powerful tools designed for deep project planning in standalone apps, Chaser keeps everything inside Slack—so your team doesn’t have to change how they work or learn a new system.

Here’s how they compare:
Chaser
Monday/Asana/ClickUp
Where work happens
Built directly into Slack – tasks, updates, and reminders live where teams already work
Standalone web and mobile apps – designed for deep project planning
Ease of use
Extremely easy to learn, uses existing Slack accounts – no setup, no training required
More complex but highly customizable – may require onboarding and admin setup
Automation
Tasks come with automatic reminders and status checks, no manual config needed
Offers powerful automations, but requires setup, rules configuration, ongoing maintenance (teams rarely do this well)
Adoption & Engagement
High adoption – no behavior change needed for the team
Depends on team discipline – requires switching contexts and logging into another tool
Visibility for Project Owners
Always-up-to-date project views, because reminders keep tasks moving
Great dashboards and views – if the team keeps their tasks updated
Features
Lightweight task tracking and project views – checklists, repeating tasks, assigning to groups, time tracking, tags
Advanced project management features – dependencies, Gantt charts, workload management
Best for
Teams that live in Slack and want minimal friction to stay on track
Teams that need robust project planning and maximum customizability
Summary
  • Use Chaser if your team works in Slack and wants to minimize friction. Chaser keeps everyone aligned with no extra effort or learning curve.
  • Use Monday, Asana or ClickUp if your projects require advanced coordination – like interdependencies, custom workflows, or resource planning – and your team is disciplined and willing to invest time into customizing and configuring.
How is Chaser different from Slack Lists?
Slack Lists has many of the same issues as traditional project management tools:
  • It lives separately from where conversations happen, so people forget to check it.
  • It doesn’t follow up automatically to make sure tasks get done.
Chaser is built differently:
  • It’s interactive inside your Slack conversations — no need to context-switch.
  • It has a robust follow-up system to prevent things from slipping through the cracks.
  • It gives everyone a personal task tracker, built directly into Slack.
  • It offers a dashboard to see a full rollup across teams and coworkers.
  • It supports recurring tasks (e.g., “Update Hubspot every Friday”).
  • It lets you assign tasks to entire groups (e.g., “Everyone in #general sign the new vacation policy”).
Can I use Chaser if my team already uses another project management tool?
Yes. While most teams using Chaser no longer need any other tools, teams with certain processes that require traditional project management tools can continue using their current solution while Chaser handles everything that don’t fit.

Core Functionality

How does Chaser handle reminders and follow-ups?
Chaser automatically follows up based on context. When a task is due, it sends a reminder in the Slack thread. If the assignee hasn’t acknowledged the task, Chaser nudges them privately so nothing gets missed.
Watch Video
Can I assign tasks to multiple people?
Yes. You can assign a task to multiple individuals, a group, or everyone in the channel using @channel. Chaser tracks who’s completed it—and follows up with anyone who hasn’t.
See Video
Can I assign tasks to people outside my company on another Slack Workspace?
Yup! Chaser can be used seamlessly across workspaces. This is great for working with clients, partners, or vendors since everything can be done in Slack instead of asking them to adopt a new tool.

As a bonus, we give this away completely free. You won’t even pay for the seats used by anyone in other workspaces.
Is there a dashboard where I can view all tasks?
Yes. The Chaser Dashboard gives you a real-time view of task progress—without disrupting your team’s workflow.Your team keeps working in Slack as usual, and the dashboard stays up to date automatically.
See Video
Can I automate task creation in Slack?
Yes. You can use Zapier or webhooks to create tasks automatically. Here’s how.

Setup & Integrations

Does Chaser require any setup?
Simply add Chaser to Slack and you can instantly start creating tasks.

No one needs to sign up and no training is required. Chaser will explain itself to anyone that gets a task!
Will my team need to make accounts?
Nope! Chaser uses your existing Slack accounts.
What integrations are available?
Chaser has a native integration with Zapier, and webhooks sent by any tool can be used to create tasks automatically. Here’s how.

Pricing & Plans

How much does Chaser cost?
Chaser is priced per seat. All plans include full access to all features.
‍
‍Flex Plan ($14/seat/month): Monthly billing, any number of seats
‍Annual Plan ($10/seat/month): Annual billing, any number of seats
‍Company Plan ($7/seat/month): Annual billings, must purchase seats for all Members of your Slack Workspace (excluding Single-Channel Guests and External Connections)

‍*Single Channel Guests and External Connections can use Chaser 100% free!

For more information visit www.trychaser.com/pricing.‍
Do I have to pay for every Slack user in my workspace?
On the Flex Plan and Annual Plan you can choose who to purchase seats for. The Company Plan comes with a steep discount and unlocks seats for everyone on your Workspace.

Single Channel Guests and External Connections can always use Chaser 100% free!
Is there a cost to use Chaser with other workspaces?
Nope, this feature comes free, plus seats for External Connections are free!
What’s included in the free trial?
The free trial offers unlimited access for unlimited seats for 14 days. No credit card needed!
Are there discounts for registered non-profits?
Yes, please reach support@trychaser.com for special pricing for your registered non-profit.

Privacy & Permissions

Who can see my tasks?
Chaser automatically limits visibility based on where the task is created. People can only see tasks if they are in the channel/conversation where it was made (including in the dashboard). This way you don’t have to worry about manually controlling access.
Can I create tasks privately for myself?
Yes.

We encourage you to create tasks for yourself in channels so that others can get visibility, but if you need to keep a task private you can create it in your Direct Messages with yourself or in a private channel just for you.
Does Chaser access or store my Slack messages?
No. Chaser does not ask for permission to access your Slack messages in any way.

Support

How can I contact support?
Schedule a free demo: https://www.trychaser.com/demo
‍Contact us: support@trychaser.com

Questions?

Contact our incredible support team at support@trychaser.com.

Empower your team to work smarter in Slack

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Chaser empowers teams to get more done in Slack with trackable tasks, automated follow-ups, and team-wide visibility.
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