Last Updated: Jan 2, 2025
This privacy notice outlines the privacy practices for https://trychaser.com website and application. This privacy notice applies solely to information collected by this website and our services.
What information we collect
- The authentication tokens necessary to connect to Slack.
- Task information as specified by you, such as task title and due date.
- Name, Email and Slack user IDs as required to identify assignees on tasks.
- Non-sensitive configuration parameters as specified by you, such as frequency of reminders and working hours.
- The landing page and website https://trychaser.com is built on the Webflow platform https://webflow.com/legal/privacy. Webflow collects cookies for web analytics and UX optimization.
Data retention
The data is retained until deletion is requested by the Slack workspace owner or application is removed from Slack workspace, whichever happens sooner. It takes 35 days to be completely removed from the rolling backups. Authentication tokens stored in encrypted storage are removed within one business day.
To request data deletion or other requests related to your data, send an email to privacy@trychaser.com.
Security
We implement Slack's security guidelines designed to protect against unauthorized access to services or use of the data we access;
- Chaser is a Slack Plugin that leverages Slack's SSO authentication.
- Installing Chaser does not give Chaser access to the contents of your Slack messages.
Data collected to support operations is securely stored in an encrypted MongoDB Atlas cluster, fumanaged with best practices for security and reliability.
Our engineering team has over a decade of experience ensuring SOC2 and ISO 27001 compliance, managing data infrastructure, and implementing change management controls in a public U.S. company.
We are in the process of receiving SOC2 compliance certification for Chaser.
Third-Party services
Our service integrates with Slack and is hosted on a leading cloud hosting platform Azure by Microsoft
- https://azure.microsoft.com/en-us/resources/cloud-computing-dictionary/what-is-azure
- https://azure.microsoft.com/en-us/explore/trusted-cloud/privacy
We rely on the standard leading cloud platform MongoDB Atlas for data management
- https://www.mongodb.com/legal/privacy
We leverage OpenAI LLM for automatic task due date detection
- https://openai.com/security-and-privacy/
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@trychaser.com.